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Amazon FBA vs. FBM: Which One is Right for Your Business?

Amazon FBA vs. FBM: Which One is Right for Your Business?

Selling on Amazon does sound captivating. You will be thrilled to become the most profitable seller. However, just before you step into it, you’ll be given two choices: Fulfillment by Amazon (FBA) and Fulfillment by Merchant (FBM). 

Be it Amazon FBA Vs. FBM, you will be given two extremely profitable choices. But deciding which is best for your business depends on your goals, resources, and how hands-on you want to be. We’ll break down the difference between FBA and FBM, the pros and cons of each, and help you decide which one might be the perfect fit for your Amazon business.

visual Comparison: Amazon FBA (Fulfillment by Amazon) vs. Amazon FBM (Fulfillment by Merchant) - Business Brief and Key Differences
What is Amazon ? FBA vs FBM

What is Amazon FBA?

Amazon FBA is a program under which you can send your products to Amazon’s warehouse. After which Amazon took care of everything from storage to packaging and shipping. Everything is managed smoothly. It also manages customer service and even handles returns for you.

 Sign up for Amazon FBA for beginners and watch smooth logistic management. Moreover, if you’re short on time or resources, opting for Amazon FBA can be a game-changer for you. Here’s how.

Pros of Amazon FBA:

  • Prime Eligibility: FBA products automatically qualify for Amazon Prime, meaning faster shipping options for customers. Many shoppers are loyal to Prime, so this can be a huge selling point.
  • Hands-Off Approach: You don’t have to worry about the nitty-gritty of packing and shipping orders. Amazon takes care of it all, including customer service, which can save you tons of time.
  • Increased Sales Potential: To increase sales on Amazon, you need to have higher conversion rates, thanks to Prime eligibility and Amazon’s reputation for fast, reliable shipping.

Cons of Amazon FBA:

  • Fees: FBA comes with various fees, including storage fees, fulfillment fees, and additional charges if your products sit in their warehouse for too long. These can add up, especially for small businesses.
  • Less Control Over Inventory: Once your products are in Amazon’s warehouse, you lose a bit of control. If there’s a problem with your inventory, it might take longer to resolve than if you were handling it yourself.
  • Returns: While Amazon handles returns for you, it also means they set the rules. This can lead to more frequent returns or refunds, which can eat into your profits.
This image show amazon FBA process - amazon automation pro
Amazon FBA Process

What is Amazon FBM?

Amazon FBM allows you to store, pack, and ship your products. You handle every aspect of the sale, from inventory management to customer service.

FBM offers you complete control but also means more work on your end.

Pros of Amazon FBM:

  • Lower Fees: Since you’re not relying on Amazon’s services to store or ship your products, you won’t be hit with FBA fees. This makes FBM a more cost-effective option for certain businesses, especially those with tight margins.
  • More Control Over Operations: Amazon FBM lets you take complete control over your inventory and shipping. You decide how to pack and ship items, and you can customize your shipping experience for customers.
  • Personalized Customer Service: When you manage the entire process, you can offer a more personalized experience for your customers. This is especially helpful for businesses that want to build long-term relationships with their buyers.

Cons of Amazon FBM:

  • No Prime Eligibility: One of the biggest drawbacks of FBM is that your products won’t automatically qualify for Amazon Prime, which could reduce your sales potential, especially with Prime members.
  • Time-Consuming: Unlike FBA, you have to handle all the storage, packaging, and shipping yourself, which can be time-consuming, particularly as your business grows.
  • Lower Visibility: FBA products typically receive more visibility in Amazon’s search results, which can make it harder for FBM sellers to compete.

 

How Amazon FBM works in 5 easy steps
Amazon FBM Process

Amazon FBA vs. FBM: What’s the Difference?

To sum it up, the key difference between FBA and FBM is in who handles the fulfillment. With FBA, Amazon takes care of storage, packing, shipping, and customer service. With FBM, you handle everything yourself.

FBA can help boost sales with Prime eligibility and more visibility, but it comes with additional fees and less control over your inventory. FBM gives you full control and lower costs but requires more time and effort on your end.

Here’s a quick comparison to make it clearer:

Feature

Amazon FBA

Amazon FBM

Fulfillment

Amazon handles it

Seller handles it

Prime Eligibility

Yes

No

Fees

Higher (storage, fulfillment, etc.)

Lower

Control Over Shipping

Low

High

Customer Service

Handled by Amazon

Handled by seller

Returns

Handled by Amazon

Handled by seller

Amazon FBA and FBM fulfillment: Best Option for Your Business?

The best fulfillment method for your business depends on several factors, including:

  • Your Time and Resources: If you have limited time or resources, FBA can help ensure Amazon business success. On the other hand, if you have the means to manage fulfillment and want full control, FBM could be a better option.
  • Product Type: FBA is great for smaller, fast-moving products. However, if you sell large or bulky items, FBM might be more cost-effective since Amazon charges higher fees for oversized items.
  • Profit Margins: FBA’s fees can quickly eat into your profit margins, especially if you sell low-cost products. In such cases, FBM might make more sense as it allows you to save on fulfillment fees.
  • Customer Experience: If you want to offer Prime shipping and take advantage of Amazon’s trusted customer service, FBA is the way to go. But if you value more personalized customer interactions, FBM gives you that opportunity.

For those just starting out or looking to automate their process, FBA might be the simplest route to achieve succes. However, as your business grows, you may find a hybrid approach (using both FBA and FBM) can maximize efficiency. 

For instance, you could use FBA for faster-moving items and FBM for larger or slower-selling products.

If you’re exploring ways to streamline your operations, leveraging the FBA model even more hands-off leaving you more time to focus on scaling your business.

Hybrid: Combining Amazon FBA and FBM

Some sellers find that they use  Amazon FBA automation service to send fast-selling items to Amazon through FBA, enjoying Prime eligibility and fast shipping while handling larger or niche products through FBM. 

This allows you to lower costs on oversized items while still benefiting from Amazon’s fulfillment services on your best-selling products. Combining the two methods can be the sweet spot for balancing cost, control, and customer satisfaction.

This image shows the explanation of the amazon business process for amazon fba and amazon fba
Fulfilled By Amazon VS Fulfilled By Merchant

 

Sum Up

When deciding between Amazon FBA and FBM, there’s no one-size-fits-all answer. It really comes down to your business needs, product type, and resources. FBA offers convenience and greater sales potential with Prime eligibility, while FBM gives you more control and can be more cost-effective.

As your business evolves, you may even find a hybrid approach to be the most effective strategy, combining the benefits of both fulfillment methods. Ultimately, whether you go for Amazon FBA or FBM, understanding the strengths and challenges of each model will set you on the right path to success.

With 20+ years of experience in ecommerce, Ben Reynolds is determined to write thought-provoking content for E-commerce enthusiasts. Known as a pioneer contributor for Amazon Automation Pro, Ben holds an associate degree in business and is a happy resident of the bustling city of New York. His unique and innovative approach makes him the best in his craft.

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